Current Opportunities - Des Moines

Posted: Monday, May 25

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. Our growing organization is searching for a Learning & Development Consultant to partner with our Property Casualty team. The ideal candidate will demonstrate a positive attitude, enjoy problem solving, be self-driven and be motivated in a fast-paced environment. If this describes you, along with the following requirements, and you want to grow with an Employer of Choice, then we want to hear from you! Ideal Candidate: • Problem solver – is not satisfied with Band-Aid answers, desires to understand the root of a problem and create a solution. • Has a servant leadership attitude • Is comfortable with change and working in a high-paced environment • Is motivated and energized by helping others learn and succeed • Is self-motivated and driven. Isn’t afraid to work hard and do what it takes to get the job done, but is driven to find ways to work smart and complete work as efficiently and effectively as possible • Is willing to share new ideas and challenge the status quo, but able to move forward and support the decisions that are ultimately made • Has a strong desire to understand business operations and the pains and joys of our internal customers and understands that the programs and solutions we create are only valuable if they meet the needs of our customers and make a difference in their day-to-day • Would enjoy working with a leader who: challenges you, provides direct and actionable feedback even if it’s not what you want to hear, expects open communication and feedback in return, at times will expect you to work harder than you probably want to but will reward you with time to play hard, competitive compensation, and awesome jokes. Will never ask you to do something she hasn’t done or isn’t willing to do herself. • Believes in life-long learning and would like to make a career out of developing others • If you have Learning & Development experience (face-to-face training AND instructional design) or Property & Casualty experience – even better Responsibilities: • Consult with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies. • Design training curricula and/or non-training solutions for identified performance gaps. Assist in the creation of teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. • Conduct training sessions covering specified areas as defined by business needs. • Select or develop testing and evaluation procedures to measure results. • Work with external vendors to develop, deliver and evaluate performance supporting solutions, making sure our needs are documented and met by the vendor. Qualifications: Education: College degree is preferred; High School required Experience: entry level candidates will be considered, applicants with at least two years’ training or learning and development related experience preferred.


Posted: Friday, May 22

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. We are seeking a highly dependable and motivated professional to take on the role of IT Project Coordinator in the IT department of our West Des Moines office. The person in this position will be responsible for coordinating activities and resources in support of IT technical and governance projects. If you are self-motivated and are familiar with project management, we want to speak to you! Responsibilities: • Coordinates IT projects and ensures proper use of company IT resources. • Generates project status reports, establishes project timelines. • Leads project meetings and resolves technical issues. • Defines the scope of individual projects by analyzing system requirements and business objectives. • Assists with delivery of projects within the constraints of scope, time and cost to agreed levels of quality. • Provides administrative and logistical support to project implementation teams. • Manages project-driven vendor relationships. • Manages project contracts. • Creates and maintains management reports. Knowledge, Skills and Abilities: • Must have a strong customer focus, results oriented. • Must be highly organized. • Advanced knowledge of terminology used in association with computers. • Intermediate knowledge of MS Office, Windows operating systems. • Ability to prioritize task efficiently and effectively. • Have core financial management skills. • Knowledge of ITIL processes. • Capable of exercising discretion and independent judgment. • Ability to work with detail, follow directions and maintain a high level of accuracy. • Project management skills. • Ability to communicate effectively with employees throughout the agency. • Superior written and verbal communication skills. • Ability to remain calm and professional during peak periods of inquiries. • Ability to install or remove computer equipment which may require lifting of up to 40 pounds. • Self-motivated individual, able to work independently. Qualifications: • Bachelor’s or Associates degree in Information Technology, Business, or Project Management preferred. • Two years of desktop or second level support in an Information Technology Department. Previous Project Management experience preferred.


Posted: Friday, May 22

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. We are seeking a highly dependable and motivated professional to take on the role of Marketing Specialist, Proposals to join the Corporate Marketing team in our Des Moines, IA office. If you have excellent written and verbal communication skills, attention to detail, self-motivation and project planning skills we want to talk to you! Basic Function: As part of the Corporate Marketing Team, the Marketing Specialist-Proposals will work closely with Corporate Marketing Business Partners to conduct marketing research and draft Request for Proposal (RFP) responses, capabilities proposals and other client deliverables. This individual will also assist with preparation of presentations for client meetings. The Marketing Specialist - Proposals supports Corporate Marketing Business Partners by assisting in the development of a centralized process to maintain consistent templates for the Employee Benefits and Property Casualty lines of business. Additionally, the Marketing Specialist will provide some administrative support to the Corporate Marketing team. Responsibilities: • Develops, modifies, and maintains firm proposal templates, with the ability to offer new ideas and formats for improving the look, feel, and content of existing proposals. • Works with Corporate Marketing Business Partners and Business Development teams to conduct market research on prospective clients, competitor offerings and industry trends. • Collaborates with Corporate Marketing Business Partners and Business Development team members to create business proposals and respond to RFPs in a timely fashion for client-specific opportunities. • Assists with and designs presentations for internal and client-facing meetings. • Possesses attention to detail to ensure content accuracy, appropriate spelling and punctuation, and professional wording and phrasing. • Possesses strong organizational skills to maintain multiple reporting tools and multitasking to ensure awareness of proposal requests received, track where each proposal is in the process, and meet internal and external deadlines. • Possesses experience with business and/or sales proposal writing. • Performs other duties as assigned. Qualifications: • College degree is preferred, with one to two years related marketing support experience preferred. • Experience with InDesign, Photoshop and Salesforce preferred. • Graphic design experience required. • Strong PowerPoint skillset required. • Experience writing in AP style required. Regular working hours are Monday – Friday, 8:00 AM – 4:45 PM. We offer a competitive benefit and salary package.


Posted: Tuesday, May 19

Creative Risk Solutions, Inc., a TPA owned by Holmes Murphy & Associates, is seeking an experienced Workers’ Compensation Claims Specialist to handle workers’ compensation claims and related activity for designated self-insured accounts in states of Iowa and Nebraska. BASIC FUNCTION: To handle all workers’ compensation claims and related activity for designated accounts and to coordinate the activities, workflow, and delivery of worker’s compensation claim services for the department. RESPONSIBILITIES: • Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. • Investigate, evaluate, and resolve lost time Workers’ Compensation claims, including litigated claims. • Mediates situations as they arise between the insured and the insurance company, to include researching coverage issues. • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information. • Generates checks for indemnity and medical payments daily. • Compiles and interprets Workers’ compensation reports on designated accounts, as requested. • Participates in claim reviews and attending Risk Control Workshops when requested by agency partners or insureds, either in person or by phone. • Ability to adjudicate lost time claims in multiple jurisdictions. • Develops and monitors consistency in procedural matters of claim handling process within CRS. • Willingness to become licensed if required in jurisdiction where claims are handled. Qualifications: • Minimum of five year’s claim experience with strong background in Workers’ Compensation claim handling. • A high school diploma or GED equivalent required, college degree preferred. • Jurisdictional expertise and required licensing as needed in Iowa and • Knowledge of workers’ compensation insurance coverage and the ability to apply knowledge in the performance of the job duties. • Skillful knowledge of claims processing procedures. • Ability to work with persons under adverse or highly emotional conditions. • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously. • Willingness to pursue industry-related education. • Ability to work core business hours Monday – Friday, 8:00 AM – 4:45 PM and willingness to work extended hours, as necessary. We offer a competitive salary and total rewards. EOE Pre-offer background check required. To learn more about Holmes Murphy and Creative Risk Solutions, please visit our websites: www.holmesmurphy.com and www.creativerisksolutions.com


Creative Risk Solutions, Inc., a TPA owned by Holmes Murphy & Associates, is seeking an experienced Workers’ Compensation Claims Specialist to handle workers’ compensation claims and related activity for designated self-insured accounts in states of NC, VA, TN, FL, KY and GA. This is a telecommute position, allowing flexibility to work from your own home! BASIC FUNCTION: To handle all workers’ compensation claims and related activity for designated accounts and to coordinate the activities, workflow, and delivery of worker’s compensation claim services for the department. RESPONSIBILITIES: • Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. • Investigate, evaluate, and resolve lost time Workers’ Compensation claims, including litigated claims. • Mediates situations as they arise between the insured and the insurance company, to include researching coverage issues. • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information. • Generates checks for indemnity and medical payments daily. • Compiles and interprets Workers’ compensation reports on designated accounts, as requested. • Participates in claim reviews and attending Risk Control Workshops when requested by agency partners or insureds, either in person or by phone. • Ability to adjudicate lost time claims in multiple jurisdictions. • Develops and monitors consistency in procedural matters of claim handling process within CRS. • Willingness to become licensed if required in jurisdiction where claims are handled. QUALIFICATIONS: • Minimum of five (5) years’ claim experience with strong background in Workers’ Compensation claim handling. • A high school diploma or GED equivalent required, college degree preferred. • Jurisdictional expertise and required licensing as needed in NC, VA, TN, FL, KY and GA. • Knowledge of workers’ compensation insurance coverage and the ability to apply knowledge in the performance of the job duties. • Skillful knowledge of claims processing procedures. • Ability to work with persons under adverse or highly emotional conditions. • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously. • Willingness to pursue industry-related education. • Must have ability to travel limited amount to our home office in Des Moines, IA. • Ability to work core business hours Monday – Friday, 8:00 AM – 4:45 PM and willingness to work extended hours, as necessary.


Posted: Tuesday, May 12

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. We are currently recruiting an energetic, dependable and detail-oriented professional to join our team as a Licensing Coordinator. Responsibilities: Support the licensing and professional development needs of employees by: • Obtaining and renewing insurance licenses. • Tracking continuing education credits, maintaining company appointments. • Keeping current on state laws regarding licensing regulations. • Maintaining general knowledge of industry related designations. • Coordinating continuing education seminars. • Providing administrative and project support for training and development initiatives. Qualifications: • High school diploma or GED equivalent. • Minimum two years office experience with insurance licensing experience preferred. • Ability to operate a personal computer, including Word and Excel software. • Ability to multi-task, maintain confidentiality, work with high level of accuracy. • Communicate effectively with all levels of staff. We offer a competitive benefit and salary package.


Holmes Murphy has a rich history in the insurance brokerage industry. Founded more than 80 years ago, yet we are only in our 4th generation of leadership. Holmes Murphy has grown into a $110+ million company with nearly 600 employees and we are proud to be amongst some of the largest insurance brokers in the nation. We are also affiliated with four subsidiary companies – ACAP Health, Creative Risk Solutions, Employer Benefit Services and Innovative Captive Strategies. One of the most important aspects of Holmes Murphy is our entrepreneurial spirit. It is a feeling of pride of ownership in our company which motivates our employees. Private ownership means decisions are made by shareholders who are also employees of the company. It allows us to focus on doing what is right for our clients, our employees, our business partners and our communities. Our mission is to make a difference by promoting health, protecting wealth and delivering peace of mind. We take our expertise and knowledge of the insurance industry to help our clients find new and innovative ways to manage risk and take care of their employees. Internship Objective Many of Holmes Murphy’s leaders started as interns. Our objective of the internship program is to recruit new talent to the insurance industry, identify future leadership for Holmes Murphy, to hire interns post-graduation, to mentor graduates through a structured development program and lead them to career success. Interns working within our Claims & Loss Control team will learn that for business to prosper, risk must be controlled. Interns will work on project that will allow them to learn how loss control programs can have a positive, bottom-line impact on company’s profitability. Interns will also be exposed through various projects to our claims reporting software and will learn how we analyze loss data and identify loss trends. An intern can expect to be exposed to successful insurance professionals, receive direction from a dedicated mentor, learn about the insurance cycle and what it takes to be successful in this business. While students are not required to sell or work directly with clients during the internship, students will have many hands-on opportunities which allow them to develop a solid foundation and skills. Qualifications • Students available to work between June 2 – August 7 full-time hours, Monday – Friday, 8:00 AM – 4:45 PM. • Students pursuing a degree in safety, construction management, business, finance, insurance or risk management. • Students must have demonstrated leadership throughout high school and college career. • Student must have demonstrated multi-activity participation through extracurricular activities, volunteering or work experience. • Demonstrated acts of leadership are a plus. • Students must have a genuine desire and interest in a future career in safety, loss control or claims in the insurance field. • Must have professional communication skills and be able to work well with a team.


We are seeking a highly dependable and motivated professional to take on the role of Employee Benefits Client Service Consultant in our West Des Moines, IA office. This is an excellent opportunity to work with a variety of clients and add value by acting as a consultant to Human Resources professionals. We work with hundreds of clients throughout the nation ensuring they receive exceptional service on a daily basis. If you have Employee Benefits experience or a desire to pursue a career in Employee Benefits, excellent customer service and communication skills and are looking for an opportunity to grow with an Employer of Choice, we want to talk to you! Basic Function: The purpose of this position is to evaluate the needs and risks of existing clients and assist them in creating an insurance program specific to those needs. This role manages day-to-day tasks for assigned clients, according to Holmes Murphy best practices, to ensure that both client expectations and Holmes Murphy operational goals are met on time and within budget. Provide technical expertise and develop/strengthen client relationships and provide effective customer service in a professional and timely manner. Assists sales team with marketing of group employee benefit insurance programs to reduce the client’s exposure in accordance with established Agency and Sales Team goals and objectives. Responsibilities: • Provide account management support for other Consultants and Senior Consultants, articulating client strategy to internal and external partners. • Initiate opportunities to round accounts, to include presenting information to client with or without assistance from another team member. • Maintain positive working relationships and clear communication with co-workers, clients, insurance carriers and vendor partners; manage escalated issues. • Share knowledge, work effort and provide guidance, delegate as appropriate. • Establish and manage timelines that clearly identify all tasks, task durations, team resources responsible for completing the tasks, meeting needs and milestones needed to complete assigned projects. • Monitor financials/budgeting status on a monthly basis; review and deliver appropriate reporting to clients. • Request health and welfare plan renewals from insurance carriers for each client, file and summarize renewals for each client for review by appropriate team member. • Draft complex Request for Proposals (RFPs) for review by appropriate team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed, summarize and analyze insurance carrier proposals for review by appropriate team member. • Draft and deliver client presentations and communications, specific for each client’s employee population. • Implement new health and welfare benefit plans. • Take ownership of identified problems; research and problem solve to see the process through to resolution. • Provide timely, accurate, courteous, and appropriate responses to co-workers, clients and insurance carriers. • Use tact, diplomacy and appropriate confidentiality in handling sensitive client or insurance carrier situations and/or complaints. • Visit client sites to participate in face-to-face meetings, as required. • Assist clients in meeting HIPAA, ERISA, PPACA and all other employee benefit related compliance regulations. • Conduct administrative tasks, as needed, in the form of photo copying, filing, creating correspondence, etc. Qualifications: • Minimum 3-5 years’ experience preferably in a life/health, employee benefits or provider organization. • High school diploma required, College degree preferred. • Active Iowa Life & Health insurance license, or ability to obtain within three months of hire. • Financial and/or underwriting experience a HUGE plus. • Professional designations such as CEBS or CLU helpful. Human Resource certifications also preferred, such as PHR or SPHR. • Ability to operate a computer and working knowledge of various software packages such as Word and Excel. • Ability to travel to client’s location in coordination with sales/service team members. • Ability to work regular core hours Monday – Friday, 8:00 AM – 4:45 PM. We offer a competitive benefit and salary package.


Posted: Friday, February 20

Holmes Murphy has a rich history in the insurance brokerage industry. Founded more than 80 years ago, yet we are only in our 4th generation of leadership. Holmes Murphy has grown into a $110+ million company with nearly 600 employees and we are proud to be amongst some of the largest insurance brokers in the nation. We are also affiliated with four subsidiary companies – ACAP Health, Creative Risk Solutions, Employer Benefit Services and Innovative Captive Strategies. One of the most important aspects of Holmes Murphy is our entrepreneurial spirit. It is a feeling of pride of ownership in our company which motivates our employees. Private ownership means decisions are made by shareholders who are also employees of the company. It allows us to focus on doing what is right for our clients, our employees, our business partners and our communities. Our mission is to make a difference by promoting health, protecting wealth and delivering peace of mind. We take our expertise and knowledge of the insurance industry to help our clients find new and innovative ways to manage risk and take care of their employees. Internship Objective Many of Holmes Murphy’s leaders started as interns. Our objective of the internship program is to recruit new talent to the insurance industry, identify future leadership for Holmes Murphy, to hire interns post-graduation, to mentor graduates through a structured development program and lead them to career success. Interns working within our Corporate Marketing division will build upon their skills through hands-on exposure to all aspects of Corporate Marketing including social media, market research, and writing/editing. Interns will work alongside Corporate Marketing professionals and will learn the essential elements of a strategic marketing department. An intern can expect to be exposed to successful insurance professionals, receive direction from a dedicated mentor, learn about the insurance cycle and what it takes to be successful in this business. While students are not required to sell or work directly with clients during the internship, students will have many hands-on opportunities which allow them to develop a solid foundation and skills. Qualifications • Students available to work between June 2 – August 7 full-time hours, Monday – Friday, 8:00 AM – 4:45 PM at our West Des Moines, IA location. • Students pursuing a degree in Marketing, Communications, Journalism, or English. • Students must have demonstrated leadership throughout high school and college career. • Student must have demonstrated multi-activity participation through extracurricular activities, volunteering or work experience. • Demonstrated acts of leadership are a plus. • Must be detail-oriented and organized. • Must have proficient skills using Microsoft Office Suite, knowledge of Adobe Suite helpful. • Must exhibit excellent writing and interpersonal skills.



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Holmes Murphy is an Equal Opportunity Employer.


Disclosure to Executive Search Firms and Staffing Agencies:

 Holmes Murphy & Associates, Inc. does not accept contacts or resumes from any agencies, unless previous agreements have been made.  All unsolicited resumes will be considered Holmes Murphy & Associates' property, and Holmes Murphy will not be obligated to pay a referral fee.  This includes resumes submitted directly to hiring managers.