Current Opportunities - Des Moines

Posted: Friday, August 21

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. Innovative Captive Strategies, a Holmes Murphy company in West Des Moines, IA, is seeking a highly dependable and motivated professional to take on the role of Sales Manager, Employee Benefits. If you are highly motivated, have knowledge of employee benefits, and are eager to work in the sales profession in the captive market, we want to talk to you! BASIC FUNCTION: The purpose of this position is to assist the Sales Team in its efforts to expand its growing book of business, primarily through underwriting and agency support on new and existing programs in a professional and timely manner. Furthermore, assists the Property and Casualty division in similar efforts. This position is the primary daily contact between ICS and its agency and carrier partners. Responsibilities: • Assists the Vice President, Account Executive and Account Manager in the sales process, to include, but not limited to; collecting information from the client/prospect, marketing the account, evaluating client needs, recommending insurance options, reviewing and negotiating quotes. • Develops presentation materials for all lines and products sold in the employee benefit area. • Initiates opportunities to round accounts, to include presenting information to client with assistance. Requires that the Sales Manager review insurance in place and provide underwritten proposals to clients. • Utilizes relationships with underwriters and company representatives to develop effective marketing strategies, negotiate premiums and design individualized coverage programs Client Duties: • Communicates daily with insurance companies to ensure proper execution of underwriting materials. • Services clients by telephone or occasionally traveling to customer sites on issues such as, but not limited to, answering questions on benefits, premium, claims, delivering Indications and Proposals. • Collect information related to group renewal. • Collect data on group premium, claims, expenses and Clinical Risk Compliance to provide to clients and support Sales Leads and Account Managers. • Advocate for the client, resolving claim issues, contract concerns, etc. as situation arise with the insurance carrier in a professional and timely manner. • Maintains visibility with clients, fostering lasting relationships developed through professional and technical expertise as well as understanding client’s business needs. New Business/Renewal Duties: • Coordinates the implementation schedule on new and renewal business to include, but not limited to; scheduling and conducting employee meetings, preparing packets, ensuring administrative paperwork is complete. • Assists with the preparation of submissions on new or renewal business, ensuring applications to carriers are complete and provide accurate account information. • As requested, provides summary information on clients’ program utilizing technology such as, Excel spreadsheets, PowerPoint presentations, etc. • Prepares periodic or routine correspondence to client based on the products and service provided within the client program. • Marketing – responsible for coordinating of marketing groups, negotiating with carriers, preparing and presenting options to clients and advising best options. • Develops and maintains positive working relationships with ICS and Agency Partner staff outside the sales team to ensure customer needs are met. • Develops and presents training programs and materials for ICS staff. Team Duties: • Develops and maintains positive working relationships with team members to include; participating in team meetings, providing back up when necessary, communicating information, and effectively problem solving as situations arise. • Develops and maintains positive working relationships with support staff to ensure customer needs are met. Knowledge, Skills and Abilities: • Advanced working knowledge of group benefits, services and programs. • Ability to learn complicated concepts and educate the customer on the features and benefits of the program. • Ability to understand how legal and tax changes affect the company and the captive landscape. • Experience in marketing and implementation of coverage; ability to review contracts, legal and financial documents. • Understanding of carrier/underwriting practices including plan pricing, renewal projections and overall market pricing. • Good understanding of effective sales and customer service methods and the ability to apply this knowledge relative from the broker perspective. • Ability to negotiate with carriers on costs, program design, etc. • Ability to read, understand and analyze health coverages and ancillary lines, forms and policies. • Ability to develop and foster effective relationships with clients, prospects, underwriters, as well as team members. • Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, company personnel, and team members. • The ability to travel and meet with clients to provide presentations on proposals as well as to conduct employee meetings, as necessary. • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously. Qualifications: • High School Diploma required, college degree preferred. • Minimum of five years’ experience in a life/health, employee benefits or provider organization. • Ability to maintain a life/health insurance agent’s license within 90 days of hire. • Ability to operate a computer and working knowledge of various software packages such as, Word, Excel, Agency Management System, etc. We offer a competitive total rewards package.


Creative Risk Solutions, Inc., a TPA owned by Holmes Murphy & Associates, is seeking a highly dependable and motivated professional to join their team as Administrative Specialist I in West Des Moines. If you have excellent customer service skills and enjoy performing quality administrative support, this could be the right fit for you! Basic Function: To accurately and efficiently transcribe loss data into a computer software for the initial claim process to begin. To provide excellent customer service to internal staff, insured, claimants and other providers. To support CRS adjusters by scanning and distributing bills, correspondence, legal documents, pictures and anything related to individual claims files and submit bills for review to managed care company. To maintain everything in the system for the adjusters to accomplish the best claim outcome. Responsibilities: • Properly identifies and assigns losses reported through claims system to the appropriate claims adjuster. • Receives, gathers and accurately transmits loss information to CRS from communications with the insured, claimants, and internal staff in a timely manner. • Enters and maintains accurate loss information on a computer system during the claim process. • Processes incoming CRS mail once the mail room has opened, identified, and scanned mail into Shared MailScanning Folder along with incoming mail through the Paperless email account. • Receive, sort and distribute daily checks. • Manages on-site and off-site closed file pick-up and delivery orders and allocates the files appropriately. • Enters data for policy renewals. • Maintains accurate data in our contact database. • Back-up for customer inquiries when adjusters are unavailable. Knowledge, Skills, and Abilities: • General knowledge of worker’s compensation and property casualty insurance coverage and the ability to apply that knowledge in the performance of the job duties. • Ability to work with persons under adverse or highly emotional conditions. • Skillful knowledge of the claims process. • Requires excellent time-management and organizational skills. • Ability to work daily and extended hours, as necessary. • Ability to understand limited property/casualty coverages and forms. • Ability to maintain confidentiality. • Ability to act in a professional and courteous manner. • Ability to learn various software programs. Qualifications: • A high school diploma or GED equivalent • Minimum of two years administrative experience with background in property/casualty insurance coverage preferred We offer a competitive benefit and salary package.


Posted: Thursday, August 20

We are seeking an eager and highly motivated professional to service our Property Casualty clients as an Account Manager on the Select Property Casualty team in our West Des Moines, IA office. Basic Function: The purpose of this position is to evaluate the needs and risks of existing and new clients. Select Account Manager must understand the clients’ business requirements and assist them in creating an insurance program specific to their business by marketing to appropriate carriers or maintaining coverage with existing carriers. The Select account manager is also responsible for suggesting additional coverages and limits, based on this assessment, which reduce the client’s exposure. The above service will be provided in a professional and timely manner. Responsibilities: Account Administration: • Prepare client renewal reviews and applications, order renewals, and ensure accurate invoicing, as well as, the completion of required documents. • Review insurance in place and assess future need of client. • Evaluate and recommend insurance options for clients. • Accountable for account accuracy by ensuring that on-line customer information, as well as items received by carriers are accurate and current to include; coverages schedules, policy formats, policy endorsements, audits, premiums and invoicing. Client Service Duties: • Maintain dedication to professional client service and operates as an effective partner with clients to include, but not limited to the following: • Consistently available for client inquiries, as well as responds to client requests in a timely and professional manner. • Maintain an awareness of client service issues. • Research and investigate client insurance issues. • Keep informed of insurance industry developments by attending meetings on new or revised products, meeting with carrier underwriters and reading various insurance articles, newsletters, emails, etc. • Proactively address issues and opportunities for enhance service. • Investigate and identify appropriate resources to resolve complex insurance issues ensuring client and account executive satisfaction. • May have responsibility for claim referral process management as follows: o Receive information on losses from the insured, claimants, or account executive and assist in referring the loss information. o Provide follow-up, counsel, etc. as required to successfully complete the claim process for the client. • Identify and pursue opportunities for the sale of additional lines of insurance. Marketing/Sales Process Duties: • Participate in the renewal sales process to include: determining optimum markets for renewal accounts and prepares/delivers submissions. • Evaluate renewal quotes and as necessary interfaces/negotiates with carrier underwriters . • Work with the agency staff as needed to obtain submission data from prospects or clients to include losses, payroll, sales projections, company history, product brochures, and desired services. • Develop and maintain relationships with company underwriter and representatives to develop broad product knowledge and effectively resolve client service issues. Team Duties: • Develop and maintain positive working relationships with support staff outside the sales team to ensure customer needs are met. • Develop and maintain positive work relationships with team members to include: participating in team meetings, providing back up when necessary, communicating information and effectively problem solving as situations arise. Knowledge, Skills, and Abilities: • General knowledge of property casualty coverages and the ability to apply that knowledge in the performance of the job duties. • Ability to read, understand and analyze property casualty coverages, forms and policies. • Ability to learn insurance markets, to analyze simple to complex coverage requirements, to identify appropriate resources, and to resolve insurance issues. • Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, company personnel, and team members. • Ability to work effectively both independently as well as in a team environment to attain team and Agency goals. • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously. • Ability to operate standard office equipment such as: computer, calculators, copier/scanner, telephone, fax machine, etc. • Ability to perform simple to complex mathematical calculations. • Ability to keep current on industry trends and develop relationships with contacts within the industry. • Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements. • Utilize organizational skills while incorporating special projects and daily duties. • Willingness to pursue a technical designation/education CISR, CIC, CPCU, AU or other designations approved by management. • Ability to assist in other work related duties as necessary. Qualifications: • High school diploma required; college degree preferred • Active state specific Property/Casualty Insurance license, or ability to acquire license within three months of hire. • Experience preferred in the insurance industry. • Ability to use a variety of computer programs and software(Word and Excel). • Excellent customer service skills, excellent verbal/written communication skills, and ability to complete duties in a professional and timely manner. • Available to work full-time hours, Monday – Friday, 8:00 AM – 4:45 PM.


About Holmes Murphy Holmes Murphy has a rich history in the insurance brokerage industry. Founded more than 80 years ago, yet we are only in our 4th generation of leadership. Holmes Murphy has grown into a $110+ million company with nearly 600 employees and we are proud to be amongst some of the largest insurance brokers in the nation. We are also affiliated with four subsidiary companies – ACAP Health, Creative Risk Solutions, Employer Benefit Services and Innovative Captive Strategies. One of the most important aspects of Holmes Murphy is our entrepreneurial spirit. It is a feeling of pride of ownership in our company which motivates our employees. Private ownership means decisions are made by shareholders who are also employees of the company. It allows us to focus on doing what is right for our clients, our employees, our business partners and our communities. Our mission is to make a difference by promoting health, protecting wealth and delivering peace of mind. We take our expertise and knowledge of the insurance industry to help our clients find new and innovative ways to manage risk and take care of their employees. Internship Objective Many of Holmes Murphy’s leaders started as interns. Our objective of the internship program is to recruit new talent to the insurance industry, identify future leadership for Holmes Murphy, to hire interns post-graduation, to mentor graduates through a structured development program and lead them to career success. We are searching for an intern who could work 15 – 20 hours per week during the school year and fulltime hours during the summer in our West Des Moines, IA office. An intern can expect to work with our Personal Lines insurance team learn the basics of insurance from a brokerage standpoint and will be introduced to processes and procedures involved in the servicing of our personal lines insurance clients. An intern can expect to be exposed to successful insurance professionals, receive direction from a dedicated mentor, learn about the insurance cycle and what it takes to be successful in this business. While students are not required to sell or work directly with clients during the internship, students will have many hands-on opportunities which allow them to develop a solid foundation and skills. Qualifications • College student entering Freshman, Sophomore or Junior year. • Available to work 15 – 20 hours throughout the school year between the hours of Monday – Friday, 8:00 AM – 4:45 PM and fulltime hours throughout the summer. • Students pursuing a degree in business, finance, risk management, or insurance. • Students must have demonstrated leadership throughout high school and college career. • Student must have demonstrated multi-activity participation through extracurricular activities, volunteering or work experience. • Demonstrated acts of leadership are a plus. • Students must have a genuine desire and interest in the field of insurance. • Must have demonstrated customer service skills and experience working within a team.


Posted: Wednesday, July 15

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. We are seeking an eager and highly motivated professional to service our Property Casualty clients as an Account Manager on the Commercial Property Casualty team in our West Des Moines, IA office. Basic Functions The purpose of this position is to support the sales and service team in providing professional and timely customer service. Account Managers are required to learn the responsibilities and necessary knowledge to perform the following duties independently: Responsibilities • Prepares certificates, binders, auto ID cards and accident kits. • Processes endorsements by checking coverages, invoices and updates computer systems. • Orders and suspends policy changes. • Follows established procedure for tracking policies to be checked and sent to clients. • Participates in renewal planning with team. • Maintains follow-up system for receipt of audits. • Reviews, analyzes and summarizes various types of data including audits, using standardized formats. • Reviews, analyzes and checks experience mods using available software • Investigates and corrects omitted items and commission differences on audits and endorsements. • Maintains monthly reporting forms and follows up with Consultants, as needed. • Assists or prepares client renewal PSR document and updates applications as needed. • Prepares client renewal reviews documents to include copies of the PSR, applications, experience mod worksheet, loss runs and summary, schedules, and other pertinent information. • Invoices new and renewal policies, monthly installments, direct bill, and agency bill, and ensure the accuracy of this invoicing. • Accountable for account accuracy by ensuring that on-line customer information as well as items received by carriers are accurate and current, including coverage schedules, policy formats, policy endorsements, premiums, and then follow-up on pending changes. • Knows and uses various carrier websites for quoting purposes. • Prepares policies for delivery to customers and for our office records. • Develops and maintains positive work relationships with team members to include: participating in team meetings, providing back up when necessary, communicating information and effectively problem-solving as situations arise. • Orders loss runs and prepares loss summaries. • Performs special projects and other duties as requested. KNOWLEDGE, SKILLS, AND ABILITIES: • General knowledge of property casualty coverages and the ability to apply that knowledge in the performance of the job duties. • Strong written and oral communication skills; customer service orientation. • Experience with computer data entry required • Ability to learn and use carrier websites, and other programs such as Sagitta, Zywave, Modmaster, and others as required for the position. • High level of organizational ability; able to handle and prioritize multiple tasks. • Ability to work independently. • Detail orientation and problem-solving ability. • Strong analytical skills, with ability to perform simple to complex mathematics computations. • Ability to maintain confidentiality. • Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements. Qualifications: • High school diploma required; college degree preferred • Active state specific Property/Casualty Insurance license, or ability to acquire license within three months of hire. • Up to two years’ administrative/clerical experience, preferably in the insurance industry. • Ability to use a variety of computer programs and software(Word and Excel). • Excellent customer service skills, excellent verbal/written communication skills, and ability to complete duties in a professional and timely manner. • Available to work full-time hours, Monday – Friday, 8:00 AM – 4:45 PM.


We are seeking a highly dependable and motivated professional to take on the role of Employee Benefits Client Service Consultant in our West Des Moines, IA office. This is an excellent opportunity to work with a variety of clients and add value by acting as a consultant to Human Resources professionals. We work with hundreds of clients throughout the nation ensuring they receive exceptional service on a daily basis. If you have Employee Benefits experience or a desire to pursue a career in Employee Benefits, excellent customer service and communication skills and are looking for an opportunity to grow with an Employer of Choice, we want to talk to you! Basic Function: The purpose of this position is to evaluate the needs and risks of existing clients and assist them in creating an insurance program specific to those needs. This role manages day-to-day tasks for assigned clients, according to Holmes Murphy best practices, to ensure that both client expectations and Holmes Murphy operational goals are met on time and within budget. Provide technical expertise and develop/strengthen client relationships and provide effective customer service in a professional and timely manner. Assists sales team with marketing of group employee benefit insurance programs to reduce the client’s exposure in accordance with established Agency and Sales Team goals and objectives. Responsibilities: • Provide account management support for other Consultants and Senior Consultants, articulating client strategy to internal and external partners. • Initiate opportunities to round accounts, to include presenting information to client with or without assistance from another team member. • Maintain positive working relationships and clear communication with co-workers, clients, insurance carriers and vendor partners; manage escalated issues. • Share knowledge, work effort and provide guidance, delegate as appropriate. • Establish and manage timelines that clearly identify all tasks, task durations, team resources responsible for completing the tasks, meeting needs and milestones needed to complete assigned projects. • Monitor financials/budgeting status on a monthly basis; review and deliver appropriate reporting to clients. • Request health and welfare plan renewals from insurance carriers for each client, file and summarize renewals for each client for review by appropriate team member. • Draft complex Request for Proposals (RFPs) for review by appropriate team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed, summarize and analyze insurance carrier proposals for review by appropriate team member. • Draft and deliver client presentations and communications, specific for each client’s employee population. • Implement new health and welfare benefit plans. • Take ownership of identified problems; research and problem solve to see the process through to resolution. • Provide timely, accurate, courteous, and appropriate responses to co-workers, clients and insurance carriers. • Use tact, diplomacy and appropriate confidentiality in handling sensitive client or insurance carrier situations and/or complaints. • Visit client sites to participate in face-to-face meetings, as required. • Assist clients in meeting HIPAA, ERISA, PPACA and all other employee benefit related compliance regulations. • Conduct administrative tasks, as needed, in the form of photo copying, filing, creating correspondence, etc. Qualifications: • Minimum 3-5 years’ experience preferably in a life/health, employee benefits or provider organization. • High school diploma required, College degree preferred. • Active Iowa Life & Health insurance license, or ability to obtain within three months of hire. • Financial and/or underwriting experience a HUGE plus. • Professional designations such as CEBS or CLU helpful. Human Resource certifications also preferred, such as PHR or SPHR. • Ability to operate a computer and working knowledge of various software packages such as Word and Excel. • Ability to travel to client’s location in coordination with sales/service team members. • Ability to work regular core hours Monday – Friday, 8:00 AM – 4:45 PM. We offer a competitive benefit and salary package.


Posted: Tuesday, July 7

Holmes Murphy & Associates is a privately held insurance brokerage firm offering business insurance solutions for property casualty, employee benefits, risk management, captive solutions and loss control. Employer Benefit Services, Ltd. (EBS), an affiliate of Holmes Murphy, specializes in providing businesses and associations with a full range of Employee Benefits. The dedicated career professionals at Holmes Murphy are passionate about delivering the highest-quality service while meeting the needs of our clients. We consistently seek the best talent in the industry to join our team and perpetuate this tradition of service. We are seeking a highly dependable and motivated professional to take on the role of Account Manager to join the Employer Benefit Services, Ltd. (EBS) team in our Des Moines, Iowa office. If you excel in areas of communication, customer service and attention to detail and would like to develop a career in Employee Benefits for an “employer of choice” we want to talk to you! Basic Function: The purpose of this position is to provide effective customer service, account management and renewal of assigned accounts. To assist Account Executives in the servicing and marketing of group employee benefit insurance programs in accordance with established objectives and procedures of Employer Benefit Services, Ltd. Furthermore, a function of this position is to contribute to the Agency profitability and value by providing overall team support. Responsibilities: • Service Clients and manage renewals of clients by telephone or occasionally traveling to customer site as needed, on issues such as, but not limited to, renewal of benefits, answering questions on benefits, eligibility, claims and assisting with employee meetings, etc. • Review completed data to ensure accurate completion of required documents. • Perform customer service functions in a timely, courteous and professional manner on a day-to-day basis, to include, but not limited to: responding to customer questions, researching/ investigating insurance issues and problem solving as required. • Maintain accurate client files and input new or amended benefits on agency computer systems. • Communicate in a timely, courteous and professional manner with Account Executives, clients, co-workers and insurance companies, to facilitate a productive environment and ensure proper administration of accounts, to include, but not limited to: rating and contract concerns, underwriting issues, claim situations, etc. • Develop presentation materials for clients as requested by Account Executive, utilizing programs such as Excel, Word, Power Point, etc. • Coordinate renewal of existing business and implementation of new business, to include, but not limited to: collecting information from the client/prospect, reviewing quotes, ensuring administrative paperwork and applications are complete, submitting applications to insurance company for final rates, ordering/preparing employee packets, etc. • Keep current on legislative compliance issues and changes. • As requested, research various simple to complex insurance matters to be able to provide timely and accurate information. • Perform special projects as requested. Knowledge, Skills, & Abilities: • Ability to demonstrate a good attitude and work effectively with co-workers, clients and insurance carriers. • Excellent knowledge of employee benefit coverages and the ability to apply that knowledge in the performance of the job duties. • Ability to travel and meet with clients when necessary. • Ability to read, understand and analyze health, life and disability, forms and policies. • Ability to exercise discretion in confidential matters. • Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, company personnel, and team members. • Ability to work with detail, follow directions and maintain a high level of accuracy. • Ability and willingness to continue industry related education. • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously. • Good understanding of effective customer service methods and the ability to apply this knowledge from the broker perspective. • Ability to perform simple to complex mathematical calculations. Qualifications: • Three years of experience in a Life/Health, Employee Benefits or Provider Organization preferred. • High school diploma required, college degree preferred. • Ability to obtain active Iowa Life/Health insurance license within three months of hire. • Professional designations such as CEBS or HIA helpful. • Ability to operate a computer and working knowledge of various software packages such as Word and Excel. • Good understanding of effective customer service methods and the ability to apply this knowledge from the broker perspective. • Ability to work regular core hours Monday – Friday, 8:00 AM – 4:45 PM. We offer a competitive benefit and salary package.


We are seeking a highly dependable and motivated professional to take on the role of Employee Benefits Client Service Consultant in our West Des Moines, IA office. This is an excellent opportunity to work with a variety of clients and add value by acting as a consultant to Human Resources professionals. We work with hundreds of clients throughout the nation ensuring they receive exceptional service on a daily basis. If you have Employee Benefits experience or a desire to pursue a career in Employee Benefits, excellent customer service and communication skills and are looking for an opportunity to grow with an Employer of Choice, we want to talk to you! Basic Function: The purpose of this position is to evaluate the needs and risks of existing clients and assist them in creating an insurance program specific to those needs. This role manages day-to-day tasks for assigned clients, according to Holmes Murphy best practices, to ensure that both client expectations and Holmes Murphy operational goals are met on time and within budget. Provide technical expertise and develop/strengthen client relationships and provide effective customer service in a professional and timely manner. Assists sales team with marketing of group employee benefit insurance programs to reduce the client’s exposure in accordance with established Agency and Sales Team goals and objectives. Responsibilities: • Provide account management support for other Consultants and Senior Consultants, articulating client strategy to internal and external partners. • Initiate opportunities to round accounts, to include presenting information to client with or without assistance from another team member. • Maintain positive working relationships and clear communication with co-workers, clients, insurance carriers and vendor partners; manage escalated issues. • Share knowledge, work effort and provide guidance, delegate as appropriate. • Establish and manage timelines that clearly identify all tasks, task durations, team resources responsible for completing the tasks, meeting needs and milestones needed to complete assigned projects. • Monitor financials/budgeting status on a monthly basis; review and deliver appropriate reporting to clients. • Request health and welfare plan renewals from insurance carriers for each client, file and summarize renewals for each client for review by appropriate team member. • Draft complex Request for Proposals (RFPs) for review by appropriate team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed, summarize and analyze insurance carrier proposals for review by appropriate team member. • Draft and deliver client presentations and communications, specific for each client’s employee population. • Implement new health and welfare benefit plans. • Take ownership of identified problems; research and problem solve to see the process through to resolution. • Provide timely, accurate, courteous, and appropriate responses to co-workers, clients and insurance carriers. • Use tact, diplomacy and appropriate confidentiality in handling sensitive client or insurance carrier situations and/or complaints. • Visit client sites to participate in face-to-face meetings, as required. • Assist clients in meeting HIPAA, ERISA, PPACA and all other employee benefit related compliance regulations. • Conduct administrative tasks, as needed, in the form of photo copying, filing, creating correspondence, etc. Qualifications: • Minimum 3-5 years’ experience preferably in a life/health, employee benefits or provider organization. • High school diploma required, College degree preferred. • Active Iowa Life & Health insurance license, or ability to obtain within three months of hire. • Financial and/or underwriting experience a HUGE plus. • Professional designations such as CEBS or CLU helpful. Human Resource certifications also preferred, such as PHR or SPHR. • Ability to operate a computer and working knowledge of various software packages such as Word and Excel. • Ability to travel to client’s location in coordination with sales/service team members. • Ability to work regular core hours Monday – Friday, 8:00 AM – 4:45 PM. We offer a competitive benefit and salary package.



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Holmes Murphy is an Equal Opportunity Employer.


Disclosure to Executive Search Firms and Staffing Agencies:

 Holmes Murphy & Associates, Inc. does not accept contacts or resumes from any agencies, unless previous agreements have been made.  All unsolicited resumes will be considered Holmes Murphy & Associates' property, and Holmes Murphy will not be obligated to pay a referral fee.  This includes resumes submitted directly to hiring managers.